WHETHER you’re taking your first step on the property ladder; starting out as a landlord; or becoming a tenant for the first time, you’ll want reassurance that the agents you engage with are focused on your best interests.

What factors might encourage you that one agent is better than another?

Chemistry? Fees? Success rates? Recommendation?

What about their commitment to training, qualifications and continual professional development? To ensuring that their staff are equipped to deliver the very best service?

It may not be the first thing you think of, but for us, this is incredibly important which is why we developed our internal management development programme.

People are, after all, at the heart of everything we do so it makes sense to invest in this invaluable asset.

Simply, we want our team to stand out from the crowd.

Our year long programme, which has Chartered Management Institute (CMI) accreditation, is formed of six modules focused on topics including time management, problem solving and team building.

Here in Stroud our new Lettings Manager Stephen Davies has just started on this year’s course so you’ll have the assurance that he is totally focused on delivering you the very best level of service.

Elsewhere in the county, Kerry Flay our Lettings Manager in Cheltenham, and Luke Heyden, Assistant Branch Manager at Charlton Kings, both graduated from the last course in October.

Continuous professional development is something of great importance to Andrews and our staff value the benefit this programme brings to their day-to-day activities.

With such an extensive network of branches, it is vital that our managers feel valued and supported and able to learn alongside their colleagues.

And for you, our prospective clients, you have the reassurance of having the very best trained agents in the business.

To find out more about what the Andrews team can offer to you, visit: andrewsonline.co.uk.

If you fancy finding out more about a career in the property sector yourself, further information about our opportunities and commitment to training can be found here: http://careers.andrewsonline.co.uk.