IN REPLY to article on Highborder Lodge January 18.
How can CQC inspector report on anything they see on a quick report.
My mother has been up Highborder now 15 months.
After losing my dad, I had no choice, Mum being blind, first thought was she has to be safe.
Highborder Lodge do a wonderful job caring for our parents.
My mother has never been upset since she has been up there.
I have never had concerns on her welfare.
The staff are wonderful and helpful.
The management are always on hand.
I know other care homes in this district need upgrading, so why have the CQC singled out Highborder?
Daughter of a happy resident Iris Jefferies