FOR the second year running Moore Allen and Innocent residential lettings team are listed within the 2019 Best Estate Agents Guide and have also improved further on their 2018 Excellent rating to attain an Exceptional rating.

As a consequence of the consistency and quality of these results the lettings team went on to be awarded a Bronze Award within its size band and region, which at a national level places Moore Allen and Innocent within the top two per cent of letting agents.

To create The Best Estate Agent Guide over 25,000 letting and estate agent branches from across the country were identified and assessed by Rightmove and The Property Academy.

The guide contains a listing of only the top 20 per cent of agents and in addition to rating each branch, The Property Academy also identified the best companies overall.

Commenting on the award, Paul Oughton, partner for the lettings department, said: "We are delighted to have been recognised in the guide and with our Exceptional status.

Purely based on how our team performed across customer experience, marketing and results the award is unique as you can’t buy or apply for this status.

“This accolade is testimony to our values and part of what we feel sets Moore Allen and Innocent apart from our competitors. Most landlords have experience of one or two properties, whereas our lettings team have the experience gained from the letting and management of hundreds or properties and tenancies. We are also constantly seeking new ways to improve services to our landlords, tenants and our team so this accolade is very encouraging."

Established, experienced letting agents such as Moore Allen & Innocent not only help landlords to navigate the minefield of existing and proposed legislation, but also help to identify and secure the most suitable tenants.

As Paul adds: "Residential property management is becoming an increasingly complex area and professional management is less a case of ‘Can I afford it?’ more a matter of ‘Can I afford not to’.

For further information and a no obligation discussion on letting or managing a property contact Paul Oughton on 01285 648 118 or alternatively drop in to their offices in Cirencester and Lechlade.