A FORMER manager of Stroud’s Thomas Cook branch is setting up a business as a personal travel advisor.

Felicity Benn worked in Stroud travel agencies for 20 years and was the manager of Thomas Cook's Gloucester branch during the last year.

Thomas Cook ceased trading after failing to secure a last-ditch rescue deal in September, and there are no longer any travel agencies in Stroud town centre.

Felicity has started a new journey as a personal travel advisor with the company Holidaysplease.

She will be working on a self-employed basis and is as passionate as ever about her job.

“For as long as I remember I have always had a passion for travel,” she said. “From walking into my first kids club to finding my dream job, straight out of work experience in a travel agency.

“From the age of 15 I have built up over 20 years’ experience, travelling the globe, and working for some of the most well-known tour operators in the industry.

“Unfortunately, I was caught up in the demise of Thomas Cook, but when one door closes another one opens and I’m really excited to get started.”

Holidaysplease was voted Best Online Travel Agency for 2019, and Felicity believes her experience can really benefit customers.

“I can offer first hand honest reviews, with the knowledge of what different tour operators offer to make sure they get the right holiday for them,” she said. “Also, being organised to make sure all of the little details are thought of for the customers.

“Plus they will get a personalised service at hours that suit them with this new venture, so it really does give customers flexibility to choose when they look and book their holidays.

“I pride myself on customer service and want to make sure every element of my customers' trip is right, that is why my working hours are flexible, allowing customers to contact me day or night,” she said.

Felicity's Facebook page has all her latest offers and information. To visit her page go to, https://bit.ly/2NBGjgV

Or contact Felicity via email, on felicity@holidaysplease.com or on 01453 376004 or 07423564234.